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Account Manager

RED RHINO, the Pool Leak Experts, are on a mission to WOW customers by resolving their pool leaks with remarkable service.  Since 2006, our day to day tasks have been an opportunity to serve our customers, business partners and our co-workers.  Our company values People, Excellence, Fun, Innovation and Character.  To learn more, check us out on our website at redrhinoleak.com

Role Summary

  • Closes new accounts by answering phone and email inquiries
  • Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and preparing quotes.
  • Provide the first level of leak detection education and schedule appointments for customers
  • Record customer interactions, details of inquiries, complaints or questions, as well as actions taken
  • Coordinate schedules for our technicians
  • Process Payments
  • Updates job knowledge by participating in educational and training opportunities
  • Provide the wow factor in every interaction

Qualifications

  • Must have a High School Diploma or Equivalent
  • Must be computer literate - Proficient with Email and Microsoft Word
  • Great communication skills, must be able to convey details to customers, supervisor and team members both verbally and written
  • Resilient and can smile in the face of adversity and be able to talk to anyone
  • Must be flexible to work various shifts if needed
  • Background check devoid of convictions for theft, fraud, larceny or similar

Compensation & Benefits

We offer employees training and career advancement in a financially stable and rewarding workplace.  Our employees’ quality of life is important to us.

  • Position pays $15.00 per hour
  • Simple IRA company match up to 3% for retirement
  • Company contribution of 50% of the employee's Medical Insurance Premium
  • Company provided life insurance and short/long term disability
  • AFLAC, Dental & Vision Insurances available on a pre-tax basis
  • Paid Time Off, Paid Holidays and Paid Leave for Maternity/Paternity/Adoption
  • Dave Ramsey’s SmartDollar Personal Finance Budgeting Program
  • Discounts on rental cars and services from AT&T & Verizon

RED RHINO Culture
If you ask our team what they like most about Red Rhino, you’ll get a variety of answers. Many will say the promote-from-within culture and opportunities for advancement. Others may mention our complete training programs or stellar benefits offerings. But almost all will highlight the fellowship with friendly co-workers that sincerely enjoy being a Rhino.

RED RHINO is an equal opportunity employer and a drug-free workplace, RED RHINO conducts drug screens and background checks.

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